Privacy Policy

01Who We Are

Freelinq ("we", "our", or "us") is a product-based technology company registered in India. We build and operate a suite of business software products including Freelinq Workbook, Invoice, Proposals, and Toolkit. Our registered contact email is hello@freelinq.in.

02Information We Collect

We collect information in the following ways:

• Account information — When you create an account, we collect your name, email address, and password (stored as a secure hash).
• Usage data — We collect information about how you interact with our products, including features used, pages visited, and actions taken within the app.
• Device and technical data — IP address, browser type, operating system, and device identifiers collected automatically when you access our services.
• Communications — If you contact us via email or a support form, we retain that correspondence to respond to your inquiry.
• Payment data — Billing information is processed by our third-party payment providers. We do not store full card numbers on our servers.

03How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our products and services
• Authenticate your identity and maintain account security
• Send transactional emails such as account confirmations, invoices, and security alerts
• Respond to support requests and customer inquiries
• Analyze usage patterns to improve product experience
• Comply with legal obligations and enforce our Terms of Service

We do not use your data for advertising purposes, and we do not sell or rent your personal information to any third party.

04Data Sharing

We only share your data with trusted third-party service providers who help us operate our platform — such as cloud hosting providers, payment processors, and analytics tools. All third parties are contractually required to handle your data securely and in accordance with applicable privacy laws.

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Freelinq, our users, or the public.

05Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how our products are used. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

• Essential cookies — Required for the platform to function. Cannot be disabled.
• Analytics cookies — Help us understand usage patterns. Can be opted out.
• Preference cookies — Remember your settings and preferences across sessions.

06Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

07Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data ("right to be forgotten")
• Portability — Request your data in a structured, machine-readable format
• Objection — Object to certain types of data processing

To exercise any of these rights, contact us at privacy@freelinq.in.

08Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, access controls, and regular security reviews. While we take every reasonable precaution, no system is completely immune to risk. We encourage you to use a strong, unique password and enable two-factor authentication where available.

09Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a prominent notice within our products. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.